Phoenix Packaging || Online SuperStore

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PHOENIX PACKAGING, INC. - 
TERMS AND CONDITIONS

Order Conditions:  Shipments of 10% over or under constitute complete orders. A confirming fax is required on all orders.

Price:  All prices, unless otherwise stated, are F.O.B. shipping point and are exclusive of any federal, state, local or other taxes.  Any applicable taxes are the responsibility of the PURCHASER.  All prices subject to change without notice.

Payment:  All orders are subject to C.O.D. until credit references are verified.  Upon credit approval, all Invoices are payable in full within twenty days following the Invoice date.  A discount of two percent is allowable on Invoices paid within ten days following the Invoice date; PHOENIX has the option to withhold subsequent shipments until the account in question is settled to PHOENIX'S satisfaction.

Acceptance:  All orders are subject to acceptance by PHOENIX.

Title and Risk of Loss:  Title and risk of loss on all materials sold by PHOENIX shall pass to Purchaser upon delivery of said materials to a common carrier - regardless of freight terms stated or method of payment of transportation charges. The PURCHASER is responsible for filing all loss or damage claims with the carrier.

Transit Damage Claim Procedure:	
	1) F.O.B. Shipping Point is our term of sale. Therefore, once the material leaves the shipping dock, it becomes property of the PURCHASER.  
	2) It is the responsibility of the PURCHASER to receive the entire shipment as tendered and enter a claim with the carrier if any portion is missing or damaged upon delivery.  
	3) If there is any loss or damage at the time of delivery, it is essential to note on the delivery receipt.  Within 15 days of receipt of the shipment, any concealed damage should be reported to the delivering carrier.  Retaining the entire package is necessary until after a concealed damage inspection report is issued by the carrier. 
	4) Speed is of utmost importance! Prompt inspection, as well as prompt filing, of the claim with all necessary documents will facilitate fast settlement. All claims must be accompanied by the following documents:
		A) Original paid freight bill;
		B) Certified copy or original bill of lading;
		C) Duplicate of invoice covering shipment; and
		D) Duplicate of destination inspection report, if available, or exact duplicate of delivery receipt noting shortage or damage.  Items A and B, if needed, can be obtained by calling 1-800-369-0317 RETAIN COPIES FOR YOUR FILE.

Transportation Charges:  Truck shipments will be made freight collect, no exceptions.  UPS Ground shipments will be prepaid and billed.  Air shipments will be placed on the Purchaser's account number.

Suitability:  All recommendations, information and descriptive literature concerning these products are believed accurate by PHOENIX but do not constitute a warranty.  All sales are made with the understanding that the buyer has determined the suitability of the products for their purpose prior to purchase.

Returns:  All materials sold by PHOENIX are non-returnable except for manufacturing defects.  Any material shown to PHOENIX'S satisfaction to be defective at time of shipment will be replaced or PHOENIX will render credit to the customer's account.  Claims will not be accepted after 6 months from date of Invoice.

Warranty:  All product information, recommendations and descriptions are based on manufacturers research believed reliable; however, no guarantee of this data is made or implied.  It is recommended Purchaser independently test the product to determine end use suitability.  PHOENIX warrants only the goods be free from defects in material and workmanship.  PHOENIX shall not be responsible for damages or costs of any nature resulting from the use of the material in question.

No salesman, distributor, representative or other agent is authorized by PHOENIX to give any warranty or guarantee contrary to the statements made herein.

1201 AVENUE N  /  PLANO,  TEXAS  75074  /  (800) 369-0317  /  FAX:  (972) 422-4820 / service@phoenixpkg.com